Job Title: Production Supervisor (Afternoon)
Location: On-site Cambridge, ON (headquarters)
Schedule: Monday – Thursday, 3:15pm – 1:45am
Reports to: Production Manager
Company Description
Jamesway Chick Master Incubator Company Inc. is a global provider of commercial Poultry Incubation Products and Services. Jamesway is a privately held company, headquartered in Cambridge, Ontario, Canada and operates subsidiaries in the United States, United Kingdom and China.
Jamesway is a leader in the poultry industry, committed to innovation and excellence. We specialize in developing state-of-the-art incubation products that meet the evolving needs of the poultry sector. Our team is driven by a passion for delivering high-quality, reliable, and innovative solutions that empower our customers.
Today, Jamesway is one of the top three brands worldwide in Poultry Incubation and has a customer base reaching every corner of the world.
Position Summary
Reporting to the Production Manager, the Production Supervisor provides visible, hands-on leadership for daily manufacturing operations. The role is accountable for safe execution of the production plan, employee supervision, quality, productivity, schedule attainment and disciplined shop-floor practices. The Supervisor coordinates people, materials, equipment and priorities across functions to deliver customer requirements on time and in full while building a culture of accountability and continuous improvement.
Responsibilities
• Maintain a safe workplace, enforce health and safety requirements, complete required inspections and follow-up actions, address hazards promptly, and ensure incidents and near misses are reported and investigated in accordance with company procedures.
• Lead, coach, train and motivate hourly employees; set clear daily expectations; monitor performance and conduct; recognise positive contributions and address attendance, behaviour or performance concerns promptly and consistently in partnership with Human Resources.
• Translate production schedule into daily work assignments and priorities. Coordinate labour, materials, equipment and workflow to achieve schedule attainment, throughout and on-time, in-full completion.
• Ensure work is completed to approved drawings, specifications, work instructions and quality requirements. Contain non-conforming work, support root-cause analysis and ensure corrective actions are implemented and sustained.
• Maintain an active presence on the shop floor, verify adherence to standard work, escalate constraints early, and coordinate recovery plans for labour, material, equipment or quality disruptions.
• Use production data and employee feedback to identify waste, improve flow, reduce cycle time and cost, and strengthen workplace organisation through Lean and value analysis/value engineering practices.
• Complete time and attendance records, labour reporting, employee documentation, shift handovers, production reports and other required records accurately and on time.
• Conduct start-of-shift communication, confirm priorities and constraints, assign work and verify that employees understand safety, quality and delivery expectations.
• Ensure employees are trained, qualified and authorized for assigned tasks, tools and equipment; maintain training follow-up and reinforce standard work.
• Enforce plant rules, personal protective equipment requirements, housekeeping standards and restrictions relating to mobile phones, earbuds and leaving assigned work areas.
• Evaluate cycle times, capacity, staffing and production constraints and provide fact-based recommendations to the Production Manager.
• Coordinate with Maintenance on equipment issues and preventive or corrective work, balancing risk, quality, uptime and production priorities.
• Lead or participate in problem-solving and continuous-improvement activities; assign actions, establish owners and due dates, and verify that improvements are sustained.
• Perform other related duties as assigned.
• Directly supervises unionized hourly production employees and applies the collective agreement and company policies consistently within the scope of the role.
• Participate in employee selection, onboarding, training, performance management, investigations and progressive discipline in collaboration with the Production Manager and Human Resources.
• Demonstrated front-line leadership in a manufacturing environment, with the confidence to set expectations and hold employees accountable respectfully and consistently.
• Strong working knowledge of production supervision, safety, quality, workflow, labour planning and continuous improvement.
• Ability to interpret production schedules, drawings, work instructions, specifications and performance data.
• Clear written and verbal communication, effective shift handover and strong cross-functional collaboration.
• Comfortable using ERP, time-and-attendance and standard Microsoft 365 applications; SAP experience is an asset.
• Flexibility to support shift coverage, production priorities, employee matters or urgent operating issues.
Qualifications
• Post-secondary education in Manufacturing, Operations, Engineering, Skilled Trades or related discipline (preferred.)
• Equivalent combination of education and relevant experience will be considered.
• 5+ years of progressive manufacturing experience, including front-line leadership or supervisory responsibility; experience in a unionized environment is preferred.
• Lean manufacturing, continuous-improvement or structured problem-solving experience is an asset.
• Current First Aid certification, or willingness to obtain and maintain certification as required by the company.
Why Join Us?
• A collaborative and supportive team dedicated to innovation and excellence in the poultry industry.
• Learning & Development: Opportunities for professional growth and Education Reimbursement.
• Employee & Family Assistance Program (EFAP)
• RRSP matching program.
• Comprehensive health, dental & extended benefits to support wellbeing & success.
• 3-weeks vacation, Statutory holidays + 2 Floater Days.
• Company social events: BBQ, golf tournament, etc.
How to Apply
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience.
Jamesway is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.